LEGAL
Privacy Policy
Draft for legal review. This text describes how the website actually works today. It has not yet been reviewed by a lawyer and does not claim certification or registration with any authority.
This policy covers the Occasions Digital Studio website (pages such as Home, About, Portfolio, Pricing, Contact and Start a Project), the Marketing Team Hub and the digital business card.
1. Who is responsible
Occasions Digital Solutions Ltd, trading as Occasions Digital Studio, Accra, Ghana.
Email david@occasionsdigitalstudio.com or WhatsApp +49 1525 7061530.
2. What we collect and why
| Where | What | Why | Legal basis |
|---|---|---|---|
| Contact form and Start a Project questionnaire | Name, email, optional phone/organisation, your project answers, optional timeframe and budget, any files you choose to upload | To reply to your enquiry and prepare a proposal | Steps you request before a contract (GDPR Art. 6(1)(b)); your consent to processing under Ghana's Data Protection Act, 2012 (Act 843) |
| Client questionnaires sent by the studio | Event or business details you provide | To design and build the service you ordered | Contract |
| WhatsApp links | Whatever you send in WhatsApp | To answer you; WhatsApp (Meta) processes the message under its own terms | Your request |
| Hosting and security logs | IP address, browser, time of request | To deliver pages and keep the service secure | Legitimate interest (Art. 6(1)(f)) |
We do not use analytics, advertising or tracking cookies, and we never sign you up to newsletters or marketing. A spam-trap field is checked but stores nothing about you.
3. Who processes data for us
- Lovable / Lovable Cloud — website hosting, database and file storage.
- Google Fonts — fonts are loaded from Google servers, which receive your IP address.
- Zoho Mail — our business mailbox for email replies.
- Email delivery service — sends notification emails on our behalf.
- AI assistance (Lovable AI) — when the studio types in a paper or WhatsApp reply, an AI model may help read it; only the answers you gave are used.
Some of these providers operate outside Ghana and the EU. Transfers rely on the providers' contractual safeguards. [Legal review: confirm data-processing agreements and transfer mechanisms for each provider.]
4. How long we keep it
Proposed: enquiries that do not become projects are deleted on request or after 24 months. Client project records are kept as long as needed for the contract and for legal accounting periods. [Legal review: confirm retention periods.]
5. Your rights
You can ask to access, correct or delete your data, object to processing, or ask for a copy. Write to david@occasionsdigitalstudio.com; requests are handled by a person, not automatically. You may also complain to the Data Protection Commission of Ghana or, if you are in the EU, your local data-protection authority.
6. Client apps, guest sites and other products
Wedding and celebration apps, guest invitations, event-team tools and other products built by the studio may involve different operators (for example, the couple or business that commissioned them) and different purposes. This policy does not automatically cover them. Each product carries or will carry its own notice. [Legal review: prepare product-specific notices and processing agreements with clients.]